eXtended Change Management (XCM)

Your suite of features designed to streamline and enhance change management processes for your SAP S/4HANA PLM Engineering Record conversion.

PLM Change Record (CR) with sophisTex XCM add-on

eXtended Change Management (XCM) is a certified SAP add-on that transforms standard S/4HANA Change Record functionality into a fully governed, streamlined change management process — no custom coding, no core modifications.

• XCM introduces a task-based process configuration that enables structured and flexible execution of change activities.
• It provides end-to-end process simulation capabilities via Process Builder, allowing users to validate and refine workflows before submission.

• Users can dynamically modify workflow process steps, ensuring greater control and adaptability.
• The solution enhances task agent determination through integration with Teams and Responsibility Management, enabling accurate and efficient assignment of tasks.
• It also delivers a dedicated SAP Fiori application for mass creation and maintenance of complex team hierarchies.
• Additionally, XCM offers fully dynamic field control powered by BRF+, enabling rule-based UI behavior without custom coding.
• Enterprise Search capabilities allow users to perform CR classification and change item-level searches, improving accessibility and traceability.
• Overall, XCM provides a comprehensive and enriched user experience, optimizing efficiency, governance, and transparency throughout the change management lifecycle.

MDG-M Integration with sophisTex XCM add-on

• MDG-M integration with S/4HANA Change Records is not available in standard SAP — delivered as an out-of-the-box capability through XCM.

• Integration is orchestrated via the Process Route workflow, where XCM tasks are configured at specific CR statuses to trigger the MDG-M process at the right point in the approval chain.

• Once the MDG-M CR is created via API, its CR number is automatically written back to the originating Change Record for full traceability.

• A wait step is automatically inserted into the Process Route, keeping the workflow paused until the MDG-M side completes — no manual intervention required.

• An API callback ends the wait step when the MDG-M CR process concludes, allowing the Change Record process to seamlessly resume from where it was paused.

• End-to-end traceability across both processes is maintained through an event-driven handshake — no manual coordination needed at any stage.

• Every phase is tracked in the Process Routes log — approved user, decision, and record status visible from Initiate CR all the way to Change Completed.

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ER to CR Migration with sophisTex XCM Migration Cockpit

• Centralized migration readiness view — full visibility and control over the ER-to-CR transition process in one place.
• Readiness checks determine eligibility before migration — ERs with already-approved workflow tasks require manual confirmation and process reinitiation from the current status.
• ERs without active workflows are migrated automatically — the corresponding Change Record is created and the appropriate process route loaded without manual intervention.
• Field and status mapping are fully configurable — custom ER and CR fields are translated via target field mapping, while target status mapping aligns progression models when ER and CR statuses differ.
• Migration status is written back to the cockpit after each run — enabling clear audit trails, reprocessing of failed records, and prevention of duplicate CR creation.
• Every migrated CR carries a Migration Data block — capturing the originating ER number, source system, and migration date for full traceability from day one.
• On-demand migration via a custom ER-level button — authorized users can trigger migration for a specific record at any time without waiting for a scheduled batch run.

Process Builder – Dynamic Approval Lifecycle Management

• Simulate the full CR approval lifecycle — from initial status to closure
• Real-time visibility into responsibilities at every stage
• Dynamic task routing based on Business Unit, Region, or Plant
• Manually add missing approvers as sequential or parallel tasks
• Re-generate the process when CR attributes change — prior versions saved as snapshots
• Compare active vs. previous process versions side by side
• Copy tasks from prior versions back into the active process — recover custom approvers after re-generation
• Full end-to-end overview for process owners at any point in time

PLM Change Record (CR) Process Route with sophisTex XCM add-on

• BRF+ rules dynamically determine process tasks based on the current CR status, ensuring accuracy and relevance at every step.
• CR header and change item statuses — including BOMs, materials, and documents — are automatically updated via BRF+, maintaining consistent data throughout the process.
• A graphical workflow log provides clear visualization of process progression, making it easy to follow the full approval chain at a glance.
• Agents are automatically identified and assigned by analyzing CR header values against the Teams hierarchy and responsibility definitions, ensuring the right people are involved at every stage.
• Every task, decision, and actor is recorded in a full audit trail across the entire CR lifecycle.
• Extended columns — Task Responsibility, Approved User, Decision, and Record Status — give a complete accountability overview without additional navigation.
• Clicking any task status opens a detailed work item log, allowing users to trace exactly what happened and why.
• Failed or stalled tasks can be pinpointed precisely, reducing troubleshooting time and improving process reliability.
• Active and previous process versions can be compared side by side to understand what changed and when.

PLM Change Record (CR) Teams Hierarchy with sophisTex XCM add-on

• Hierarchical Team Structures: Define complex team hierarchies effortlessly using Responsibility Management within standard Teams. Utilize super and sub-teams, each configurable with unique responsibility parameters, to mirror your organizational structure.
• Intelligent Task Assignment: Enable precise determination of responsible agents for process tasks. The system matches CR header parameters with responsibility definitions within the team hierarchy, ensuring efficient workflow.
• Targeted Business Partner Allocation: Assign Business Partners to specific functions, streamlining collaboration and ensuring clear accountability.

PLM Change Record (CR) Field Control with sophisTex XCM add-on

• Go beyond status-based control: Standard SAP drives field behavior by CR Type and status alone — XCM adds any header attribute as a trigger condition.
• Combine multiple conditions: Field visibility, mandatory, and read-only states can be driven by any combination of Division, Plant, Region, Customer, Part Number, or custom fields — simultaneously.
• Dynamically control fields: Use BRF+ rules to dynamically control CR header fields and action properties, adapting to different scenarios.
• Ensure complete data entry: “Change Description” and “Expected Completion Date” are mandatory upon CR creation, guaranteeing key information is captured.
• Guide users through the process: Business Parameters become mandatory after CR creation, prompting users to provide relevant information at the appropriate time.
• Customize to your needs: Easily customize these rules in BRF+ to perfectly align with your unique business requirements.

Feature Overview

XCM Feature Gallery

See XCM in Action