sophisTex Customer References
sophisTex is delivering exceptional products and services that empower our clients to achieve their goals. Our commitment to excellence is reflected in the positive feedback we receive from our valued customers. Here, you can read a testimonial that highlights the transformative impact of our solutions and the satisfaction of those who have partnered with us.
Forvia Hella, a leading global automotive technology group, was formed in 2022 through the merger of two industry giants, Faurecia and HELLA. With a strong focus on innovative solutions, Forvia Hella specializes in high-performance lighting technology and automotive electronics, positioning itself as the seventh-largest automotive supplier worldwide. They are dedicated to advancing sustainable mobility and enhancing user experiences across their product offerings.
We are proud to have Forvia Hella as a reference customer for our sophisTex PPM Process Package. They have expressed their satisfaction with our product, highlighting its positive impact on their operations.
Before implementing sophisTex PPM Process Package, users faced significant challenges with SAP PPM, including slow performance, low user acceptance leading to data silos, and complaints about the outdated user interface. These issues hindered productivity and efficient data management.
sophisTex PPM Process Package addressed these pain points by introducing a completely new, modern Fiori UI, performance-optimized dashboards and queries, and a faster overall performance. This resulted in a more responsive and user-friendly experience. Several specific features of the solution have had a significant impact. The modern Fiori UI and comprehensive dashboards were particularly valuable. Additionally, the flexible, no-code UI configuration via BRF+ allowed for extensive customization.
The team's experience working with sophisTex was highly positive. The team was described as quick to respond, agile in their thinking, and creative in their solutions. Issues were resolved rapidly, often even on weekends, creating a true sense of partnership.
While specific measurable results require further tracking, the overall experience is best summarized by the quote: "Our users now use sophisTex PPM - and not SAP PPM," demonstrating a clear preference for the new system.
You want to talk to Forvia Hella about our product? We are more than happy to put you in touch with them! Contact us today at contact [at] sophistex.com.
Deutsches Milchkontor (DMK) is Germany’s largest dairy cooperative and one of the leading dairy companies in Europe. Established through the merger of several regional cooperatives, DMK focuses on high-quality dairy products and sustainable agriculture. With a broad portfolio ranging from fresh milk to cheese and ingredients for the food industry, DMK is committed to innovation and responsible dairy production.
The partnership between Deutsches Milchkontor (DMK) and sophisTex has successfully lasted over 7 years, reflecting a strong and trusted collaboration built on delivering high-quality SAP solutions and continuous support tailored to DMK’s evolving business needs. We are proud to have DMK as a reference customer for our sophisTex consulting and implementation services. They have recognized the value our expertise and experience brings to improving their SAP PPM processes.
Before partnering with sophisTex, the DMK PPM 6.1 system faced challenges including limited mobile usage, static processes that required IT support for changes, and performance bottlenecks that affected productivity and user satisfaction. The legacy SAP PPM user interface was outdated and hindered user adoption, resulting in inefficiencies and frustration among business users. The sophisTex team revolutionized this environment by introducing a flexible, modern Fiori-based UI that significantly enhanced mobile usability and boosted user acceptance. The customizable no-code UI configuration empowered the business to independently adjust processes without relying on IT, fostering agility and ownership. Performance improvements led to faster, smoother interactions, enhancing overall productivity. The Managed Application Service further ensured stability, seamless delivery of small enhancements within a flat-rate model, and continuous innovation with yearly new features such as graphical reporting apps based on CDS views. Automation was increased by integrating an ERP Bot triggered directly by the PPM system, streamlining workflow execution. The collaboration with sophisTex received very positive feedback for responsiveness, creativity in solving issues, and willingness to provide support beyond standard hours, establishing a genuine partnership.
Before working with sophisTex on the Pricing Intelligence Board (PIB) project, DMK lacked a dedicated, scalable cloud-based application to support their highly time-sensitive sales processes. Existing solutions were either tied to legacy systems or lacked the reliability and responsiveness required for critical sales activities.
sophisTex developed a completely independent, cloud-native sales application running on SAP BTP / ABAP Cloud, designed specifically to meet these demanding requirements. The app benefits from SAP’s robust cloud infrastructure, ensuring high availability and scalability without dependence on local hardware. Integration with ERP and BW systems via Cloud Connector enables timely access to critical data, while cached tables guarantee uninterrupted operation during any system downtimes. The Managed Application Service provided by sophisTex covers proactive management of SAP BTP and Fiori upgrades, including preparation, testing, and issue resolution to ensure seamless production continuity.
Feedback from DMK highlights sophisTex’s thorough support and deep expertise in cloud platform management, with rapid responses and careful upgrade handling ensuring zero interruptions for sales users. The solution is already recognized as a crucial enabler of reliable and efficient sales operations within DMK’s digital transformation journey.
The Managed Application Service (MAS) for SAP Portfolio and Project Management (SAP PPM) delivered by sophisTex to DMK resulted in a highly satisfied customer. The service included SAP Basis consulting, enhancements to SAP PPM, Fiori app development and optimization, BRF+ configuration, and comprehensive bugfixing across the integrated SAP ERP, BW, and IBP environments. Rigorous functional consulting, thorough testing, detailed documentation, and strategic advisory ensured that the delivery was perfectly aligned with the agreed scope—focused on optimizations and maintenance rather than major upgrades or new feature development. sophisTex’s proactive approach enabled smooth go-live management and hypercare support, contributing to the seamless adoption and operational stability of SAP PPM at DMK.
Building on this success, DMK engaged sophisTex for a second MAS focused on their Pricing Intelligence Board solution. sophisTex expertly managed all solution implementation aspects, including thorough testing, issue resolution, production import coordination, and comprehensive support for SAP OSS tickets, BTP topics, and ABAP Cloud configuration. Close collaboration with DMK stakeholders facilitated effective planning and prioritized optimizations, delivering reliable bug fixes and performance improvements. Strategic consulting helped DMK leverage the full solution value across the group, highlighting sophisTex’s strength in providing targeted Managed Application Services that drive tangible business value and customer satisfaction in complex enterprise environments.
